Chat

Coordinate teams with live operational messaging.

Route alerts, approvals, and broadcasts to the right rooms instantly.

Active Channels

Channel
Owner
Priority
Status
Trade Ops
Ops Desk
High
Live
Risk Committee
Risk
High
Review
Marketplace Escrow
Services
Medium
Active

Quick Broadcast

Decision Threads

Track approvals and resolve escalations with time-stamped context.

OTC execution approved • 18:22 UTC
Escrow release pending compliance sign-off

Live War Rooms

Spin up voice channels for urgent market or service escalations.

Risk Committee • 14 participants • Recording enabled
Study Abroad intake sync • 6 participants

Safety + Compliance

Retention policy: 180 days for operational rooms
Escrow channels require two-factor approval
Audit exports available to compliance admins

Presence Map

Trade Ops: 18 online • 4 in escalation
Risk Committee: 9 online • 2 pending approvals
Marketplace Escrow: 12 online • 1 payout review

Broadcast Analytics

Last alert reach: 92% (Trade Ops)
Median acknowledgment: 3m 12s
Escalations triggered: 4 (24h)

Automation Playbooks

Market halt → Notify Risk + Trade Ops
Escrow approved → Post to Services room
Visa alert → Notify Study Intake + Guardian

Incident Response

Trigger war room within 2 minutes
Assign incident lead + scribe
Publish postmortem within 24h